


Belgian consumer organization Testachats has, with the backing of European consumer rights watchdog Euroconsumers, filed a complaint against Ticketmaster with the European Commission.
The issue:
As per The Ticketing Business, Testachats contends that Ticketmaster implies ‘Platinum Tickets’ offer special seating perks, without disclosing why they are worth more than a standard ticket.
Using a gig by Puerto Rican rapper Bad Bunny at Brussels’ King Baudouin Stadium on July 22, 2026, as an example, it points out that ‘Platinum Tickets’ are available for up to €469 ($549), a significant mark up on Golden Circle access (€143.58/$168) and the cheapest General Admission tickets (€67.98/$80).
Testachats and Euroconsumers believe there is no evidence that these ‘Platinum Tickets’ offer anything better than a standard ticket.
As per The Ticketing Business, Testachats said: “Without a clear indication of the initial price, it is difficult for the consumer to estimate to what extent this increase is due to high demand or to the location of the seat (which may very well be better than regular tickets).”
Sounds familiar:
Last week the UK’s Competition and Markets Authority threatened to commence legal action against Ticketmaster around the marketing of ‘Platinum’ tickets for Oasis’ comeback tour.
It alleges Ticketmaster sold certain ‘Platinum’ tickets for nearly 2.5 times the price of equivalent standard tickets, without clarifying that they did not carry any additional benefits and were in some instances located in the same part of the stadium as standard tickets.
Belgian consumer organization Testachats has, with the backing of European consumer rights watchdog Euroconsumers, filed a complaint against Ticketmaster with the European Commission.
The issue:
As per The Ticketing Business, Testachats contends that Ticketmaster implies ‘Platinum Tickets’ offer special seating perks, without disclosing why they are worth more than a standard ticket.
Using a gig by Puerto Rican rapper Bad Bunny at Brussels’ King Baudouin Stadium on July 22, 2026, as an example, it points out that ‘Platinum Tickets’ are available for up to €469 ($549), a significant mark up on Golden Circle access (€143.58/$168) and the cheapest General Admission tickets (€67.98/$80).
Testachats and Euroconsumers believe there is no evidence that these ‘Platinum Tickets’ offer anything better than a standard ticket.
As per The Ticketing Business, Testachats said: “Without a clear indication of the initial price, it is difficult for the consumer to estimate to what extent this increase is due to high demand or to the location of the seat (which may very well be better than regular tickets).”
Sounds familiar:
Last week the UK’s Competition and Markets Authority threatened to commence legal action against Ticketmaster around the marketing of ‘Platinum’ tickets for Oasis’ comeback tour.
It alleges Ticketmaster sold certain ‘Platinum’ tickets for nearly 2.5 times the price of equivalent standard tickets, without clarifying that they did not carry any additional benefits and were in some instances located in the same part of the stadium as standard tickets.
Belgian consumer organization Testachats has, with the backing of European consumer rights watchdog Euroconsumers, filed a complaint against Ticketmaster with the European Commission.
The issue:
As per The Ticketing Business, Testachats contends that Ticketmaster implies ‘Platinum Tickets’ offer special seating perks, without disclosing why they are worth more than a standard ticket.
Using a gig by Puerto Rican rapper Bad Bunny at Brussels’ King Baudouin Stadium on July 22, 2026, as an example, it points out that ‘Platinum Tickets’ are available for up to €469 ($549), a significant mark up on Golden Circle access (€143.58/$168) and the cheapest General Admission tickets (€67.98/$80).
Testachats and Euroconsumers believe there is no evidence that these ‘Platinum Tickets’ offer anything better than a standard ticket.
As per The Ticketing Business, Testachats said: “Without a clear indication of the initial price, it is difficult for the consumer to estimate to what extent this increase is due to high demand or to the location of the seat (which may very well be better than regular tickets).”
Sounds familiar:
Last week the UK’s Competition and Markets Authority threatened to commence legal action against Ticketmaster around the marketing of ‘Platinum’ tickets for Oasis’ comeback tour.
It alleges Ticketmaster sold certain ‘Platinum’ tickets for nearly 2.5 times the price of equivalent standard tickets, without clarifying that they did not carry any additional benefits and were in some instances located in the same part of the stadium as standard tickets.
Testachats
Euroconsumers
Ticketmaster
European Commission
Bad Bunny
King Baudouin Stadium
Competition And Markets Authority
Oasis
Ticket Pricing Transparency
Rising Scrutiny Of Ticketing Practices
Legal Scrutiny Of Ticketing Practices
Ticketing Practices
Government Regulation Of Ticketing
Industry Litigation
Antitrust Scrutiny in Live Music
Litigation
Platinum Ticketing
Competition Inquiry
Consumer Protection Law
Government Scrutiny
Ticketing
Legal Disputes
Belgium
United Kingdom
Brussels, BE
👋 Disclosures & Transparency Block
- This story was written with information sourced from The Ticketing Business.
- We covered it because of Ticketmaster’s profile in the live events space.
📨 Subscribe to NIF
Get news dropped in your inbox 👇
📨 Subscribe to NIF
Get news dropped in your inbox 👇
Related Articles

Live
Jul 8, 2025
1 min read
Secret Sounds Co-Founder Jessica Ducrou Launches New Touring Business
‘Black Peach’ is a joint venture with Australian promoter Untitled Group

Live
Jul 8, 2025
1 min read
AIF Urges UK’s Competition and Markets Authority to Investigate Live Nation
The industry body alleges anti-competitive behavior

Live
Jul 4, 2025
1 min read
Bonnaroo Considers Widespread Changes Moving Forward
A new audience survey includes questions around location, size and line-up

Secret Sounds Co-Founder Jessica Ducrou Launches New Touring Business
‘Black Peach’ is a joint venture with Australian promoter Untitled Group

Rod Yates
Live
Jul 8, 2025

AIF Urges UK’s Competition and Markets Authority to Investigate Live Nation
The industry body alleges anti-competitive behavior

Rod Yates
Live
Jul 8, 2025

Bonnaroo Considers Widespread Changes Moving Forward
A new audience survey includes questions around location, size and line-up

Rod Yates
Live
Jul 4, 2025

Ticketmaster Faces Potential Litigation From UK Watchdog
The issue revolves around the sale of Oasis tickets

Rod Yates
Live
Jul 3, 2025

Association of Independent Festivals Publishes Annual Festival Forecast
The report includes a tally of every UK music festival

Rod Yates
Live
Jul 1, 2025

UK Ticket Touts Employ Overseas Buyers to Land Oasis, Taylor Swift Tickets
The teams circumnavigate per-person ticket limits to secure high volumes

Rod Yates
Live
Jun 27, 2025