Ticketing Alliance FEAT Unveils Anti-Scalping Policy For Europe

The Face-value European Alliance for Ticketing (FEAT) met in Barcelona, Spain, on Friday October 17 to discuss strategies for ending ticket scalping across Europe.

Membership:

• FEAT is a non-profit organization founded in 2019 to promote better ticket resale practices across Europe.

• Its members consist of representatives from eight countries: Denmark, Germany, Switzerland, Ireland, Belgium, Spain, France, and the UK.

The official position:

• FEAT members agreed that ticket resale should only take place via event promoter-approved platforms, with newly barcoded tickets then reissued to buyers.

• All resale prices should be face value.

Other findings:

• FEATs members reported 275 illegal resale listings across 2025 using the EU’s Digital Services Act, comprising nearly 1000 tickets.

• Of those reports, not a single response was received from the unauthorized websites – a further contravention of the DSA.

• FEAT has determined to continue to gather evidence of DSA infringements and to lobby the EU for more stringent enforcement with stricter requirements for takedowns and quicker escalations.

What they said:

• Neo Sala and Scumeck Sabottka, FEAT’s Founding Directors: “In FEAT’s sixth year of being established, it’s great to see such a good representation at our [annual general meeting], together with agreement on an updated position of promoter-approved resale only. Unauthorized websites continue to list hundreds of tickets for resale every day, ripping off tens of thousands of consumers each year across Europe. We have our eye on you.”