Ticketmaster Faces Class Action in Quebec Over Service Fees
The ticketing giant is accused of violating Quebec’s Consumer Protection Act
After yesterday’s news a potential class-action lawsuit targeting Ticketmaster’s use of third-party tracking technology, word has surfaced of another, unrelated class-action, this time from customers in Quebec.
The details:
As per CBC Canada, Ticketmaster is accused of violating Quebec’s Consumer Protection Act and the Quebec Civil Code by charging “abusive service fees on ticket sales.”
The lawsuit alleges fees fluctuate depending on the ticket price rather than the cost of service.
It was filed in 2024 by law firm Paquette Gadler on behalf of Felipe Morales, and authorized as a class-action on Monday January 5 by the Quebec Superior Court.
It seeks to represent all Quebecers who’ve bought tickets through Ticketmaster to shows in North America since July 2021.
A trial date has not been set.
Resale crackdown:
In related news, in December the Quebec government tabled Bill 10, which seeks to crack down on “abusive” ticket resale practices.
It would require sites such as Ticketmaster and Billets.ca to clearly indicate they are resale sites and display original ticket prices.
They would also be forced to sign contracts with event producers giving them permission to sell tickets above face value.
After yesterday’s news a potential class-action lawsuit targeting Ticketmaster’s use of third-party tracking technology, word has surfaced of another, unrelated class-action, this time from customers in Quebec.
The details:
As per CBC Canada, Ticketmaster is accused of violating Quebec’s Consumer Protection Act and the Quebec Civil Code by charging “abusive service fees on ticket sales.”
The lawsuit alleges fees fluctuate depending on the ticket price rather than the cost of service.
It was filed in 2024 by law firm Paquette Gadler on behalf of Felipe Morales, and authorized as a class-action on Monday January 5 by the Quebec Superior Court.
It seeks to represent all Quebecers who’ve bought tickets through Ticketmaster to shows in North America since July 2021.
A trial date has not been set.
Resale crackdown:
In related news, in December the Quebec government tabled Bill 10, which seeks to crack down on “abusive” ticket resale practices.
It would require sites such as Ticketmaster and Billets.ca to clearly indicate they are resale sites and display original ticket prices.
They would also be forced to sign contracts with event producers giving them permission to sell tickets above face value.
After yesterday’s news a potential class-action lawsuit targeting Ticketmaster’s use of third-party tracking technology, word has surfaced of another, unrelated class-action, this time from customers in Quebec.
The details:
As per CBC Canada, Ticketmaster is accused of violating Quebec’s Consumer Protection Act and the Quebec Civil Code by charging “abusive service fees on ticket sales.”
The lawsuit alleges fees fluctuate depending on the ticket price rather than the cost of service.
It was filed in 2024 by law firm Paquette Gadler on behalf of Felipe Morales, and authorized as a class-action on Monday January 5 by the Quebec Superior Court.
It seeks to represent all Quebecers who’ve bought tickets through Ticketmaster to shows in North America since July 2021.
A trial date has not been set.
Resale crackdown:
In related news, in December the Quebec government tabled Bill 10, which seeks to crack down on “abusive” ticket resale practices.
It would require sites such as Ticketmaster and Billets.ca to clearly indicate they are resale sites and display original ticket prices.
They would also be forced to sign contracts with event producers giving them permission to sell tickets above face value.
Ticketmaster
Paquette Gadler
Felipe Morales
Quebec Superior Court
CBC Canada
Billets.ca
Rising Scrutiny Of Ticketing Practices
Government Regulation Of Ticketing
Ticket Pricing Transparency
Industry Litigation
Legal Scrutiny Of Ticketing Practices
Ticketing Legislation
Secondary Ticketing Issues
Artist Lawsuits and Legal Battles
Quebec Ticket Resale Regulation
Class Action Lawsuit
Consumer Protection Law
Ticket Resale
Ticketing
Litigation
Service Fees
Canada
United States
Quebec City, CA
👋 Disclosures & Transparency Block
This story was written with information from CBC Canada.
We covered it because it’s news of a class-action involving Ticketmaster.
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