


Ticketmaster Faces Class Action Alleging Illegal Tracking and Surveillance
Digital privacy is at the heart of the claim
Ticket News is reporting on a proposed class action lawsuit aimed at Ticketmaster over its alleged unlawful use of third-party tracking technology to collect and share users’ browsing data with advertisers and analytics firms without proper notice or consent.
The details:
The lawsuit was filed on January 5 in the US District Court for the Central District of California by plaintiff Jeffrey Scruggs.
Scruggs is looking to represent every California resident whose browser was subjected to the “installation, execution, embedding, or injection” of tracking tools while using Ticketmaster.com “during the applicable statute of limitations.”
Matter of consent:
As per Ticket News, the filing asserts that trackers “fire” as soon as a page on Ticketmaster.com loads, and that Ticketmaster fails to provide an effective opt-in mechanism.
It also alleges Ticketmaster covertly allows third-party tools to collect real-time user metadata such as IP addresses, page URLs and device IDs, and transmit it to outside servers during site use.
Penalties:
The suit is seeking damages and an injunction forcing Ticketmaster to stop these practices and introduce “clear and conspicuous” opt-in prompts.
Ticketmaster is yet to file a formal response.
Ticket News is reporting on a proposed class action lawsuit aimed at Ticketmaster over its alleged unlawful use of third-party tracking technology to collect and share users’ browsing data with advertisers and analytics firms without proper notice or consent.
The details:
The lawsuit was filed on January 5 in the US District Court for the Central District of California by plaintiff Jeffrey Scruggs.
Scruggs is looking to represent every California resident whose browser was subjected to the “installation, execution, embedding, or injection” of tracking tools while using Ticketmaster.com “during the applicable statute of limitations.”
Matter of consent:
As per Ticket News, the filing asserts that trackers “fire” as soon as a page on Ticketmaster.com loads, and that Ticketmaster fails to provide an effective opt-in mechanism.
It also alleges Ticketmaster covertly allows third-party tools to collect real-time user metadata such as IP addresses, page URLs and device IDs, and transmit it to outside servers during site use.
Penalties:
The suit is seeking damages and an injunction forcing Ticketmaster to stop these practices and introduce “clear and conspicuous” opt-in prompts.
Ticketmaster is yet to file a formal response.
Ticket News is reporting on a proposed class action lawsuit aimed at Ticketmaster over its alleged unlawful use of third-party tracking technology to collect and share users’ browsing data with advertisers and analytics firms without proper notice or consent.
The details:
The lawsuit was filed on January 5 in the US District Court for the Central District of California by plaintiff Jeffrey Scruggs.
Scruggs is looking to represent every California resident whose browser was subjected to the “installation, execution, embedding, or injection” of tracking tools while using Ticketmaster.com “during the applicable statute of limitations.”
Matter of consent:
As per Ticket News, the filing asserts that trackers “fire” as soon as a page on Ticketmaster.com loads, and that Ticketmaster fails to provide an effective opt-in mechanism.
It also alleges Ticketmaster covertly allows third-party tools to collect real-time user metadata such as IP addresses, page URLs and device IDs, and transmit it to outside servers during site use.
Penalties:
The suit is seeking damages and an injunction forcing Ticketmaster to stop these practices and introduce “clear and conspicuous” opt-in prompts.
Ticketmaster is yet to file a formal response.
Ticketmaster
Jeffrey Scruggs
Legal Scrutiny Of Ticketing Practices
Industry Litigation
Music Industry Litigation
Ticketing Practices
Platform T&C Scrutiny
Rising Scrutiny Of Ticketing Practices
Artist Lawsuits and Legal Battles
Music Industry Legal Battles
Data Privacy Litigation
Class Action Lawsuit
Litigation
Ticketing
Policy & Legal
Legal & Litigation
Legal Disputes
Consumer Protection Law
Data Privacy
United States
Los Angeles, US
👋 Disclosures & Transparency Block
This story was written with information from Ticket News.
We covered it because it’s news of a proposed class action lawsuit aimed at Ticketmaster.
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