Ticketmaster to be Fined Over BTS Ticket Sales in Mexico

Mexico’s Federal Consumer Protection agency, Profeco, is set to fine Ticketmaster more than 5 million Mexican pesos ($288,000) over reported irregularities relating to the ticket sales for the May concerts by South Korean boyband BTS.

The details:

• Profeco alleges Ticketmaster violated consumer protection laws in Mexico.

• Ticketmaster was notified of the penalty on January 28 and has until February 12 to respond.

On notice:

• Profeco has also issued “electronic appeals” to resale platforms Viagogo, StubHub and Helloticket, urging them to comply with national regulations to avoid unfair practices against consumers.

• If no response is received, Profeco says legal and administrative actions will be initiated, including procedures for violations of the law and possible restrictions on operating in Mexico, as per a translation of the Mexican-language press release.