StubHub Integrates with ChatGPT

Ticket resale platform StubHub has integrated with ChatGPT, joining the likes of Apple Music, Booking.com, Expedia and more.

Why it matters:

• StubHub is touting the integration as offering users “a dedicated ticket-finding assistant.”

• The app accesses live ticket availability and pricing in real time.

• It also remembers users’ preferences across multiple back and forth exchanges.

How it works:

• Users can ask ChatGPT to find tickets to an event by starting their prompt with “StubHub.” For example, “StubHub, find me the two cheapest tickets for the Lakers game on Saturday.”

• The AI platform then opens an interactive StubHub app in the conversation showing real events, seat availability and current prices.

• Users can ask follow-up questions to refine the results, all of which pulls from real-time inventories.

• When the user has found the right tickets, ChatGPT sends them directly to StubHub to complete the purchase.

What they said:

• Art Yegorov, Chief Technology Officer at StubHub: "We’re committed to meeting fans where they are and excited to give fans another way to access live events. For the first time, fans have access to a ticket-finding assistant built right into a ChatGPT conversation. Fans can describe exactly what they want, see live inventory and pricing, and keep refining until they find the perfect seats.”