Tixel, Opendate Partner on Verified Ticket Resale for US Independent Venues

Fan-to-fan ticket exchange platform Tixel has partnered with independent venue software platform Opendate to offer independent venues in the US a verified, price-capped resale channel.

Why it matters:

• The integration marks another step in Tixel’s push into North America, with the nine-year-old Australian company first entering the American market last year.

• As per Pollstar, the integration gives Opendate clients access to Tixel’s resale marketplace and dynamic waitlist.

How it works:

• As Pollstar reports, events are automatically imported from Opendate to Tixel, and resale transaction data flows back into Opendate for reporting and audience insight.

• Via their order confirmation email, ticket buyers receive direct links to resell tickets through Tixel if they can no longer attend.

• Tickets sold through Tixel are verified through Opendate.

• Once purchased, the original ticket is voided and the buyer receives a newly issued ticket with a unique barcode in their name, backed by the same guarantee as a box office purchase.

• Tixel also blocks speculative listings and caps resale prices based on the original purchase price.

The benefits:

• The system aims to reduce counterfeit tickets, minimize no-shows and improve the fan experience.

• Venues gain greater visibility over resale activity and data on secondary-market buyers.

What they said:

• Jason Webb, Co-Founder and Head of the US Region for Tixel: “Independent venues don’t just sell tickets, they build communities. When a fan overpays on a secondary platform, or shows up at the door with a counterfeit, it’s the venue’s reputation taking the hit. Opendate gives operators more control over how their shows run, and this integration extends that to resale. Now the fan relationship and the data stay with the people who created the demand in the first place.”